In-store Measures

 

Provide alcohol disinfectant solution for customers;
Disinfect regularly Installation of transparent film partitions at checkout counters;
Maintain social distance during payment (using footprint signs);

Storeroom Management

 

Staff disinfect hands regularly. Staff check body temperature before work
Use ozone disinfectant spray to sterilize the kitchen
Regularly disinfect cutting boards
Regularly ventilate indoor areas
Partitions are installed in offices and staff cafeterias

Your Cooperation to Keep Everyone Safe

 

Wear a mask
Space out shopping times to avoid crowds and reduce shopping frequency
Maintain 1~2 people in a group while shopping in the food section
Disinfect your hands when you enter the store
Staff will refrain from calling out to customers to prevent droplet infection

 

With the acceleration of the COVID-19 situation, Ito-Yokado will always make the “safety of our customers, employees and business partners” our first priority. We have set up a “safety counter” at the entrances of 35 Ito-Yokado stores, where we encourage customers to wash and disinfect their hands and measure their body temperature when they enter the store. In addition, we have also posted notices around the "safety counter" to introduce Ito-Yokado’s efforts to prevent the spread of COVID-19. Ito-Yokado has also set up "priority checkout counters" to prevent the spread of COVID-19 and regularly disinfect the facilities in the stores. The counters are indicated as "priority cahier counters for the elderly and people in need”, as shown on the left, and are available between 14:00~16:00. We will continue to take various measures to ensure that everyone can shop safely and without worry.

 

Installation of body temperature check device (as pictured) and alcohol disinfectant (as pictured). Customers can shop without worry.

 

 

The entrance of the store is equipped with a portable wash basin, "WOSH", that does not require running water (as pictured). This is the first time that "WOSH" has been installed in mass merchandise and retail stores. Customers can shop without worry.

 

 

Ito-Yokado's store applied photocatalyst coating, which uses special materials for disinfection, in different places to control the spread of bacteria and viruses.

 

 

※“Safety counter” and photocatalyst disinfection are currently implemented at some stores and will be expanded to all stores in the future

In order to avoid crowds and going out unnecessarily and, we recommend our contactless "online shopping" service. Our staff will place the goods at the entrance of your home to ensure contactless delivery. The delivery staff will ring the doorbell to notify the customer to pick up the goods after they leave.

 

 

※Due to the impact of the epidemic, product production and logistics, as well as the surge in demand for some products, the products on the store promotion leaflets may be out of stock or have purchase restrictions. Thank you for your understanding.

 

Thank you for your cooperation to help us to make the store environment safer and more secure for all the customers to enjoy shopping.